Built for FBA removals, customer returns & 3PLs

Turn returns into recovered revenue.

Returns Manager is the operations platform for FBA removals and customer returns — scan, receive, diagnose, and resell every unit without spreadsheets, lost inventory, or guesswork.

14-day free trial · No credit card required

Warehouse 01
Tracking 1 unit
1. Inbound dockTruck arrives
2. Scan stationMatch RMA / FBA
3. Diagnostics benchTest & grade
4. Repack & labelPhotos + notes
5. Back on saleUpdated your stock
FBARESTOCK
09:41Truck arrived · 24 units inbound
09:43Scan matched RMA-8821 → SKU B07XJ8C8F5
09:46Diagnostics: passed (grade A)
09:49Repacked & relabeled for FBA
09:51Updated your stock
1.Inbound dock
Truck arrives
2.Scan station
Match RMA / FBA
3.Diagnostics bench
Test & grade
4.Repack & label
Photos + notes
5.Back on sale
Updated your stock

Built for the marketplaces you sell on

AMAZON
WALMART
MORE CHANNELS COMING SOON

Everything you need

One platform for the entire returns lifecycle.

From the moment a return ships to the moment that unit is back on sale — Returns Manager has you covered.

Scan & see what's inside

Scan a tracking number or RMA and instantly know whether it's an FBA removal or a customer return — and what's expected in the box.

Disposition-based receiving

Route every removed unit or customer return to Sellable, Diagnose, RTV, or Liquidate with one click — no spreadsheets, no guesswork.

Update your stock

Multiple ways to update stock Choose the method that fits your workflow

Track removals & returns

See live status of every FBA removal and customer return — from the moment it ships to the moment it's restocked.

Team alerts

Guided alerts for your team Notify your team what to do, when and how to receive

Diagnostics workflow

Structured diagnostics workflow Guide technicians with steps, notes, and outcomes

Case & task management

Centralized case and task management Track, assign, and manage cases and tasks in one place

API & webhook

Connect your systems with real-time events

How it works

From the warehouse dock to back on sale.

A single, opinionated workflow that replaces five spreadsheets and three Slack channels.

01

Inbound shipment scanned

Scan the tracking number or RMA on arrival. Returns Manager matches it to the right FBA removal or customer return in milliseconds.

02

Receive by disposition

Sort each removed unit or returned item into Sellable, Diagnose, or RTV with a single tap. Photos and notes attach to the SKU automatically.

03

Diagnose & repair

Technicians follow a structured workflow. Outcomes feed directly into your inventory status.

04

Relist across every channel

Inventory is updated in your WMS the moment a unit is cleared for resale.

<2s

Average tracking-to-order match time

10M+

Units processed through Returns Manager

50+

Custom integrations built for different workflows

10x

Turn hours of receiving into minutes.

Loved by serious sellers

The control room for returns operations.

We used to lose track of removal orders the moment they hit the dock. Returns Manager replaced four spreadsheets in a week.
Marcus T.
Operations Lead, 8-figure FBA brand
The scan-to-disposition flow is the single biggest productivity unlock we've shipped to our warehouse team this year.
Priya S.
Founder, multi-channel reseller
Cases used to live in someone's head. Now every reimbursement is tracked, assigned, and resolved on time.
David L.
VP Operations, 3PL

Pricing

Simple plans that scale with your operation.

Every plan includes a 14-day free trial. No credit card required.

Case Manager

For sellers focused on Amazon reimbursement cases.

$75/ month
  • 500 cases / month
  • 1 channel included
  • 3 users
  • Email support

$49 / additional channel

Start free trial
Most popular
Standard

Full removal & returns workflow for growing teams.

$300/ month
  • 500 RMAs / month
  • 5,000 channel listings
  • 500 cases / month
  • 1 channel · 1 location
  • 3 users · 50 alerts

$99 / additional channel

Start free trial
Premium

Diagnostics & RTV workflow for serious operators.

$500/ month
  • 2,000 RMAs / month
  • 50,000 channel listings
  • Unlimited cases & alerts
  • 1 channel · 1 location
  • 5 users
  • Diagnostics + RTV process

$99 / additional channel

Start free trial
Enterprise

For 3PLs and multi-warehouse operations.

Custom
  • Unlimited RMAs
  • Unlimited listings
  • Multi-location
  • Custom integrations
  • Dedicated CSM

Volume pricing available

Talk to sales

FAQ

Questions, answered.

Contact

Talk to a returns specialist.

Tell us about your operation — Amazon FBA, Walmart WFS, or both — and we'll show you how Returns Manager fits in. Most demos take less than 20 minutes.

Email us
sales@returnsmanager.com
Call us
+1 (845) 605-8153
Headquarters
United States — supporting sellers worldwide

Prefer to talk? Email sales@returnsmanager.com or call (845) 605-8153.

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Stop chasing removals and returns. Start recovering revenue.

Join sellers who've turned their returns operation from a cost center into a competitive advantage.